Support

Email

Support, account help, feedback: [email protected]

Privacy and data requests (deletion, export): [email protected]

Common questions

How do I connect a service?

Go to the Connections tab, pick a service, and sign in when the browser opens. Sign-in happens directly between you and the service — VRYN never sees your password.

Where is my notification data stored?

On your device, in an encrypted local database. There's no VRYN server storing your messages.

How do I disconnect a service?

Open the service in the Connections tab and tap Disconnect. VRYN revokes the OAuth token and clears any cached notifications from that service.

How do I delete my account?

Settings → Security → Delete Account. That removes the Firebase account, disconnects every service, and clears local data.

I'm not getting push notifications.

Two things to check. Inside VRYN: Settings → Notifications → Push Notifications is on. At the OS level: your phone needs to have granted VRYN permission to send notifications (iOS Settings → Notifications → VRYN, or Android Settings → Apps → VRYN → Notifications).

What happens if I turn Usage Analytics off?

VRYN stops sending any Firebase Analytics events, including automatic ones like screen views. You can toggle it in Settings → Privacy & Data → Usage Analytics.